Unlimited business voice Virtual digital business PBX Unlimited audio conferencing Unlimited auto-attendant Follow-me/find-me call routing Free US, Canada and on-net calling

Digital Business PBX Features

Unlimited Audio Conferencing

Intelligent Follow-Me/Find-Me Call Routing

Enhanced Voice Mail

Real-Time Dashboard

Digital Business PBX Features

WorldSmart Communicator/Element suites are the first and only on-demand unified communications suites that allows voice to be seamlessly integrated with other communications and collaborations services. Business grade voice service is at the core of the Communicator/Element suites. While other hosted communications companies deliver voice only services and provide completely different user interfaces for businesses to manage, WorldSmart offers comprehensive business voice services with everything you need in one powerful SaaS suite.

As businesses struggling with traditional silo service providers and the complexities of multi-vendor solutions over the past decade, PanTerra business voice provides SMEs with all the voice communication features and functionalities they need with the flexibility of on-demand service to run their businesses.carrier-grade world-class data center offers redundancy and unmatched reliability. Services are managed through a powerful yet easy to use real-time dashboard at both the user level and administration level. SMEs can say goodbye to the telco bill with business voice as part of the WorldSmart suites, you get unlimited business voice usage. Gone are the hundreds of line item costs that leave SMEs completely confused about their communications costs.

With WorldSmart powerful dashboard, you are able to manage the virtual PBX, auto-attendant, department-wise hunt groups and call routing anyway you want and never miss a single call. You can get a complete view of your communication activities, performance, call detail records and billing information in real time.

WorldSmart's digital business PBX key features include:
	UNLIMITED digital business voice
	Call handling (Hold, Fwd, Transfer, Pickup/Park, DND, Caller ID)
	Flexible call routing (holidays, calendar, day and night, live operator)
	Follow-Me/Find-Me call routing
	Busy Lamp Field (BLF) and Bridge Line Appearance (BLF) support
	Live operator console with active presence
	SIP-compliant IP phones
	SIP PC-based softphone (Included in Communicator)
	Company directory
	Zone management
	Unlimited Auto-attendant (Included in Communicator)
	Custom hunt groups
	Account Codes (ex: used for communications cost assignment in law offices)
	Remote Office Extensions
	Music on hold
	Multi-level IVR (Included in Communicator)
	MWI/MWN

Unlimited Audio Conferencing

Digital business PBX comes with unlimited audio conferencing. With no hassle, no reservation, no usage charge and no operator, you can access a conference call at a moment notice. All you need to initiate a call is your conference number or your conference extension in your virtual PBX and a PIN. Whether you have weekly recurring meetings or you are organizing a last minute conference call, Communicator's unlimited audio conference offers many features to ensure your audio conference call is a success.

WorldSmart's audio conference key features include:
	Up to 20-way IP voice conference
	Multiple simultaneous conferences
	Open “meet-me” and invitation-based conference
	Hosted access options
	Conduct on-demand audio conference from IP phone or PC-based softphone

Intelligent Follow-Me/Find-Me Call Routing

Digital business PBX comes with intelligent follow-me/find-me call routing. With this feature, you'll never miss another call. Programmed from the user dashboard, you can automatically route incoming calls to any or all of your phones. You can sequence the routing to ring certain phones first or you can "call blast" to all phones in your routing plan. Any phone can be used in the routing plan: cell phone, home phone, office phone or softphone. You can set up schedules to activate different routing plans based on time of day or day or week.

WorldSmart's intelligent follow-me/find-me call routing key features include:
	Sequentially route incoming calls to any phone in your routing plan
	Call blast to all phones simultaneously
	Set up different routing plans and activate them based on a schedule
	Manage call routing through easy to use browser dashboard
	Combined with MobileCall, you can take your calls with you!

Enhanced Voice Mail

This is not just another voicemail offered by your phone company. WorldSmart's enhanced voicemail is part of our on-demand unified communications services that empowers businesses to stay connected. It is part of WorldSmart' digital business PBX service.

Users can retrieve voicemail anytime and anywhere via any access method. When a voicemail arrives in your mailbox at the centralized voicemail system, you will get a message notification on your IP phone as well as your email. You can easily access your voicemail by phone, PC-based softphone, web-based dashboard or simply listening directly in your email.

With WorldSmart's voicemail, information sharing and collaboration are as simple as a few clicks. Since your voicemail is converted to a .wav file, you can forward it just like any email to one person, a group of people or the entire organization, which will increase your productivity drastically.

WorldSmart's enhanced voice mail key features include:
	Central voicemail administration
	Individual and group voice mailboxes
	Voicemail notification and playback by email
	Voicemail playback on the web
	Visual MWI on the handsets

Real-Time Dashboard

Real-time user and admin dashboards give you a single unified user experience for all communications activities. WorldSmart user dashboards allows your employees to manage their own account, set preferred find-me follow-me call routing plan. Checking voicemail message is a click away. WorldSmart's user dashboard is the single web-based application to manage all WorldSmart services and user profiles.

Self administration so easy, you can even configure your auto attendant

Using WorldSmart's admin dashboard, you can obtain a comprehensive view for all your critical communications and collaborations across departments and employees. The admin dashboard offers businesses the flexibility to configure virtual PBXs, ACD groups, hunt groups, call detail records by users, as well as detailed reporting capabilities.

WorldSmart's real-time dashboard key features include:
	Business and user account management
	Real-time PBX and call routing configuration
	Secure web-based call reporting and billing management
	Real-time call detail records
	End-of-month and on-demand consolidated reporting