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Communications On-Demand
Freedom of Choice for ALL Your Communications Needs
Communications On-Demand
Now there's an alternative: Software-as-a-Service unified communications to meet your most demanding requirements, delivered as a service from VoIP Hardware. Connect your IP phones and PCs to our Data Centers via any broadband connectivity, get services provisioned through a secure Web portal. We deliver integrated, future-proof on-demand communications including PBX, voice mail, phone, video and Web conferencing, automatic call distribution, unified messaging and more!
Freedom of Choice for ALL Your Communications Needs
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Unified Command Center |
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Manage all your communications services through an easy to use desktop WorldSmart Unified Command Center (UCC) application. |
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"One click" launching of all WorldSmart services including digital voice, messaging, collaboration and call center services. |
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Launch other applications based on specific communications events (like an incoming call). |
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With UCC, you are always in control of your communciations. |
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Unified Business Voice/PBX |
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Unlimited business class digital voice with full digital PBX features |
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Free US/Canada and On-Net calls |
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Unlimited auto-attendant |
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Integrated softphone |
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Supports standard SIP-based phones |
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Unified Presence and Mobility |
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MobileCall provides seamless movement of a caller from one phone to another |
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MobileMessage provides seamless movement of messages (Text, IM, Email) from one system to another |
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IM/Phone Sync automatically updates your IM status when you're on any IP phone, including your desk phone! |
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Unified Messaging |
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Hosted Email Server with secure email, calendar and contact synchronization |
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Video mail support |
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Secure business class Instant Messaging (IM) federated with AOL, Yahoo and MSN |
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One box delivery - receive email, voice mail, faxes and IM in your email box |
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Unified Collaboration |
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Unlimited web meetings |
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Unlimited audio conferencing with individual private conference rooms |
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Remote desktop sharing |
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Whiteboard and painting features |
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Unified Inbound Call Center |
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Unlimited inbound call center |
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Multiple call queues |
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Real-time monitoring |
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Supervisory modes: silent listen, whisper, barge-in |
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Live-recording |
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Detailed reporting |
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Other SaaS Services |
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MPLSconnect provides a managed service connection to all our services. |
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Salesforce CCA provides communications services within Salesforce or other CRM applications. |
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