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WorldSmart's Unified Presence Service

 
arrow Intelligent follow-me/find-me call routing
arrow MobileCall allows you to take your calls with you
arrow MobileMessage routes your messages to you automatically
arrow IM/Phone Sync updates your status based on presence

Unified Presence is WorldSmart's ability to adjust your communications based on your presence. If your in the car, WorldSmart will route calls and messages to your cell phone. If you're on the phone, WorldSmart will automatically update your status on everyone's IM panel. WorldSmart accomplishes this through four key features: Intelligent Follow-Me/Find-Me Call Routing, MobileCall, MobileMessage and IM/Phone Sync.

WorldSmart's Exclusive MobileCall

WorldSmart's Exclusive MobileMessage

IM/Phone Sync

Intelligent Follow-Me/Find-Me Call Routing

 

WorldSmart's Exclusive MobileCall

Ever take a call on your desk phone only to be late for a meeting and have to cut the conversation short? With WorldSmart's MobileCall, you can take your calls with you wherever you go.

WorldSmart's Exclusive MobileMessage

Ever miss an important Instant Message because you were away from your desk? With WorldSmart's MobileMessage, you can have all your messages (IM, SMS, email, VM) routed to you wherever you are automatically based on your presence.

IM/Phone Sync

Ever wish you didn't have to manually update your IM status whenever you were on the phone? Well, now you can. With WorldSmart's IM/Phone sync, your IM status will automatically update whenever you're on the phone.... any phone! Your desk phone, softphone or even your home office phone. Any IP phone attached to Worldsmart. You can even customize the status message. All of your co-workers will know instantly whether you are "indisposed" or not.

Intelligent Follow-Me/Find-Me Call Routing

Ever miss a call because you were driving or not in the office at the time? With WorldSmart's intelligent follow-me/find-me service, missing calls is a thing of the past. Automatically route calls to any of your phones (cell phone, desk phone, software phone or home phone) based on a schedule, adhoc, or even call blast to all phones at once. This feature is part of WorldSmart's basic PBX functionality.

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arrow Single launch point for all your communications services
arrow Compact, secure business interface
arrow PC Desktop application shows real-time presence
arrow Direct access to PanTerra support

Unified Command Center Features

WorldSmart suites comes with a Unified Command Center(UCC) desktop application that integrates all WorldSmart services into a single easy to use "one click" interface on your desktop.

WorldSmart's UCC application provides IM encryption, content logging and archiving. It also provides a completely federated interface, aggregating AOL, MSN and Yahoo IM clients as well. Now you can have a single interface on your desktop instead of all the clutter of multiple IM clients. Most importantly, many other applications can be launched from the WorldSmart UCC client, without the need for running an Internet browser. Communications and collaborations can be conducted by a simple click, such as softphone click-to-call, file transfer, web and video conference, instant conference, desktop share and remote desktop access.

 

WorldSmart's UCC key features include:
arrow Softphone for PC-based SIP calls
arrow One click launch of IM, calls, conferencing, and other WorldSmart services (like desktop sharing)
arrow Real-time Presence - “online”, “away”, “idle”, “on the phone”, or more customized options
arrow Real-time AES encryption business class IM chat
arrow Public IM federation (AOL, MSN, Yahoo)
arrow Local IM message archive
arrow IM presence automatically synchronizes with your hard IP phones
arrow Instant IM or Phone conference
arrow Instant secure file transfer

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